msps

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CompTIA Volley Podcast Ep. 115: Trends in Managed Services

Carolyn and Seth start the show with a lightning round covering the GameStop stock saga, Jeff Bezos stepping down as CEO of Amazon, and the Apple-Facebook feud over privacy. Then they turn their attention to CompTIA’s latest data on managed services. While most managed services providers (MSPs) seem to have heave weathered the COVID storm […]

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Cloud Analytics for Managed Service Providers (MSPs)

The IT Managed Services Providers (MSPs) role involves much more than just supplying infrastructure, implementation and support services to clients. You are expected to use cloud analytics to have a holistic visibility via a single pane of glass of the entire ecosystem (all customers) and dedicated web-based dashboards for every customer. Other deliverables include monitoring […]

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New Microsoft 365 Lighthouse for SMB Managed Services Providers (MSPs)

Introducing a new portal that will enable multi-tenant management of Microsoft 365 services by IT Partners – especially Managed Service Providers (MSPs) who serve small & medium-sized businesses (SMBs). Rather than logging in and out of individual tenants, partners can now view and manage settings and insights across customers from a single place. In this […]

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Managed Service Providers (MSPs) Need to Focus on Cybersecurity | Trend Watch

Carolyn April, senior director of industry analysis at CompTIA, shares data from the 2021 Trends in Managed Services survey that sheds light on how managed services providers (MSPs) must focus on cybersecurity in order to ensure their information technology businesses stay competitive in today’s environment. In this video, you’ll learn: 1) Why MSPs need to […]

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What Makes PTG a Different IT Support and Managed Services company

Interested in learning more about PTG? Learn more about how we work together and with our customers. We exist to support, secure, and empower our customers so that they can do their best work. source

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